Professor, Communication Policy, Institute of Social and Economic Research (ISER), University of Alaska, Anchorage
Dr. Heather E. Hudson is Professor of Communication Policy at the Institute of Social and Economic Research (ISER), University of Alaska Anchorage. Her research focuses on applications of information and communication technologies for socio-economic development, regulatory issues, and policies and strategies to extend affordable access to new technologies and services, particularly in rural and developing regions. She has planned and evaluated communication projects in the Arctic and subArctic, the Asia-Pacific, and in more than 50 developing countries and emerging economies.
She is the author of several books and numerous articles, and has testified on communications policy issues before the U.S. Congress, the FCC, and the CRTC. She has consulted for international organizations, government agencies, and consumer and indigenous organizations and the private sector.
She received an Honors BA from the University of British Columbia, MA and PhD in Communication Research from Stanford University, and JD from the University of Texas at Austin.v
Research Topical Session 5: Service Business Models
Monday, 18 January 2016
The purpose of this research was to gain a preliminary understanding of how organizations including large and small businesses, Native corporations and organizations, and local and regional governments are using broadband that is now available in much of southwest Alaska.
To learn about community access to broadband, interviews were also conducted with library and school staff in communities where broadband had been installed.
The study found that broadband is highly valued and increasingly important to businesses and nonprofit organizations and local governments in southwest Alaska. Broadband helps businesses to be more efficient in their operations and to extend their reach to new customers and suppliers. It also helps to improve the effectiveness of public sector services such as those provided by borough and city governments and extends access to education and training. Broadband is also likely to be an important component of strategies to develop ecotourism and other ecosystem services, but affordability remains a problem.